Kenya Airways Cargo Tracking: A Complete Guide
Kenya Airways Cargo is the freight division of Kenya Airways, one of Africa’s leading airlines. With a vast network across Africa, Europe, Asia, and the Middle East, the cargo division plays a crucial role in connecting businesses and individuals through reliable and timely shipment services. Whether you’re a business owner importing goods or an individual sending a parcel, tracking your shipment is essential. This article will guide you through everything you need to know about Kenya Airways Cargo tracking.
Why Track Kenya Airways Cargo?
Tracking your cargo helps you stay informed about the status and location of your shipment. It offers transparency, reduces anxiety, and ensures better planning for both senders and recipients. With Kenya Airways Cargo’s robust tracking system, customers can monitor their cargo in real-time and receive timely updates.
How to Track Kenya Airways Cargo
Tracking Kenya Airways Cargo is simple and user-friendly. Here’s a step-by-step guide:
1. Obtain Your Air Waybill (AWB) Number
Every shipment booked through Kenya Airways Cargo is issued an Air Waybill number. This unique number is used to identify and track your shipment throughout its journey.
2. Visit the Official Tracking Page
Go to the Kenya Airways Cargo official website:
https://www.kenyacargo.com
3. Locate the Tracking Section
On the homepage, find the “Track Your Cargo” feature. You will typically find it on the main navigation bar or in the cargo section.
4. Enter Your AWB Number
Input your 11-digit AWB number (e.g., 706-12345678) into the tracking field and click the “Track” button.
5. View Your Shipment Status
The system will display real-time information including:
- Current status
- Shipment route
- Transit points
- Expected delivery date
Common Tracking Statuses Explained
When tracking your Kenya Airways cargo, you may encounter several common statuses. Here’s what they mean:
- Received for Shipment: Your cargo has been received and is awaiting departure.
- Departed: The shipment has left the origin airport.
- In Transit: The cargo is moving between airports.
- Arrived at Destination: Your shipment has landed at the destination airport.
- Ready for Pickup: The cargo is available for collection.
- Delivered: The shipment has been successfully handed over to the recipient.
Tips for a Smooth Cargo Tracking Experience
- Double-check your AWB number: Ensure that you enter the correct Air Waybill number to avoid errors.
- Keep a record: Save your AWB number and any email confirmations for future reference.
- Stay updated: Regularly check the tracking system for status changes, especially for time-sensitive shipments.
- Contact support: If your shipment seems delayed or status updates stop, don’t hesitate to contact Kenya Airways Cargo customer service.
Kenya Airways Cargo Customer Support
For further assistance with tracking or shipment queries, you can reach out to Kenya Airways Cargo through the following:
- Email: cargo@kenya-airways.com
- Phone: +254 20 327 4747
- Contact Form: Available on their official website
Conclusion
Kenya Airways Cargo tracking is a vital tool that ensures transparency and efficiency in freight transportation. With a straightforward online tracking system and responsive customer support, Kenya Airways makes it easy for customers to stay informed about their shipments. Whether you’re shipping locally or internationally, trust Kenya Airways Cargo to deliver your goods securely and on time.
By understanding how the tracking process works, you can enjoy peace of mind and plan better for your cargo’s arrival.