Egypt Air Cargo Tracking: A Comprehensive Guide

Egypt Air Cargo, the freight division of EgyptAir, plays a crucial role in providing reliable and efficient air freight services across the globe. Whether you’re sending packages internationally or monitoring your cargo’s progress, understanding how to track your shipment with Egypt Air Cargo can streamline your logistics process. This guide will walk you through the essential aspects of Egypt Air Cargo tracking, offering you the tools and knowledge you need for efficient package monitoring.

What is Egypt Air Cargo?

Egypt Air Cargo is the airfreight arm of EgyptAir, which is the flag carrier of Egypt. Established in 1932, EgyptAir is one of the oldest airlines in the world, and its cargo division specializes in transporting various goods, including perishables, electronics, textiles, and heavy machinery. With a well-established global network, Egypt Air Cargo operates numerous flights daily, reaching destinations across Europe, Asia, Africa, the Americas, and the Middle East.

The company offers both import and export services, handling everything from small parcels to large freight shipments. One of the critical features that sets Egypt Air Cargo apart is its commitment to providing quality service, with a focus on safety, punctuality, and reliability.

How to Track Your Egypt Air Cargo Shipment?

Tracking your Egypt Air Cargo shipment is a simple process that ensures you can stay updated on the status of your goods. There are multiple ways to track your shipment, and here are the most common methods:

1. Online Tracking Portal

Egypt Air Cargo provides an online tracking tool on their official website. By visiting the Egypt Air Cargo tracking page, you can easily track the status of your shipment. Here’s how to use it:

• Step 1: Go to the official Egypt Air Cargo website (https://www.egyptaircargo.com).
• Step 2: Navigate to the ‘Track & Trace’ section on the homepage.
• Step 3: Enter the Airway Bill (AWB) number provided to you at the time of booking your cargo shipment. The AWB number is a unique reference number associated with your cargo.
• Step 4: Click on the ‘Track’ button.
• Step 5: View the detailed status and location of your cargo in real-time.

2. Tracking via Mobile App

For those on the go, Egypt Air Cargo also offers a mobile application. The app is available for both iOS and Android devices and provides users with a convenient way to track their cargo directly from their smartphones. Simply download the app, enter your AWB number, and get real-time updates about your shipment.

3. Contacting Customer Support

If you encounter any issues or need further information about your cargo, Egypt Air Cargo’s customer service is available to assist. You can contact them by phone or email. Customer support representatives can track your cargo on your behalf and provide detailed updates if necessary.

• Phone Support: Call Egypt Air Cargo’s customer service hotline for real-time assistance.
• Email Support: Send an inquiry to their official email address for tracking updates or other related queries.

4. Using Third-Party Tracking Services

Several third-party tracking services can also be used to track Egypt Air Cargo shipments. Websites like Track24, Ship24, or 17Track allow you to input your AWB number and provide updates for multiple carriers, including Egypt Air Cargo. These services can be particularly useful if you’re managing shipments from multiple logistics providers.

Benefits of Using Egypt Air Cargo Tracking

There are several advantages to using Egypt Air Cargo’s tracking system:

• Real-time Updates: You receive immediate notifications on the status of your shipment, including any delays or changes in the delivery schedule.
• Increased Efficiency: With accurate tracking, you can ensure that shipments reach their destination on time, minimizing the risks of misplaced cargo.
• Better Control: Tracking allows you to manage your logistics more effectively by giving you detailed insights into the movement of your goods.
• Customer Confidence: Transparency in tracking builds trust with your customers, knowing that you can provide timely updates on their orders.

Common Issues in Air Cargo Tracking

While tracking is generally a smooth process, there are certain challenges that you may encounter. Here are a few common issues and how to address them:

1. Delayed Updates

Sometimes, the tracking information may not update in real-time. This could be due to various reasons such as delays in scanning or technical glitches in the tracking system. If you experience this, be patient and check again after some time. If the issue persists, contact Egypt Air Cargo for clarification.

2. Incorrect Tracking Number

Make sure that you enter the correct AWB number when tracking your shipment. If you mistakenly enter an incorrect number, the tracking system will not show the right details. Verify the AWB number from your receipt or booking confirmation before entering it.

3. Cargo Delays

While Egypt Air Cargo is known for its reliability, delays may occasionally occur due to weather conditions, airport congestion, or unforeseen circumstances. If your shipment is delayed, check the tracking updates regularly, and reach out to customer support if necessary.

Egypt Air Cargo Services: What You Can Track

Egypt Air Cargo provides various services for tracking, including:

• General Cargo: Regular shipments, including goods like electronics, machinery, and textiles.
• Perishable Goods: Time-sensitive goods like fruits, vegetables, and pharmaceuticals that require specialized handling.
• Heavy Freight: Large and bulky items that require special arrangements for transport.
• Express Services: Fast, time-critical deliveries that prioritize quick transit times.

Each of these services can be tracked through the methods mentioned above, allowing you to monitor the progress of your shipment regardless of the type of goods you’re sending.

Conclusion

Tracking your Egypt Air Cargo shipment is a vital part of managing air freight logistics. Whether you’re a business owner or an individual sending personal items, the ability to track your goods gives you peace of mind and ensures that your cargo reaches its destination on time. By utilizing the online tracking portal, mobile app, or customer service, you can stay updated on the status of your shipment and resolve any issues that may arise.

Always ensure that you have the correct Airway Bill number, and use the available tools to monitor your shipment effectively. With Egypt Air Cargo’s efficient tracking system, you can rest assured that your cargo is in safe hands and will arrive at its destination securely and promptly.